My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. Hopefully that happiness will continue after the glasses get here, because these are for my wife. Read more. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Jury still out on the glasses themselves, but the ordering process was good. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. By Aline Peres Martins. #1 EyeBuyDirect chevron_right. Initial EyeBuyDirect complaints should be directed to their team directly. Get Accredited Login Welcome to BBB Northwest + Pacific. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. BBB accredited since 8/11/2014. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. A free inside look at company reviews and salaries posted anonymously by employees. The financing options is a big lie. I’m very happy with my EyeBuyDirect purchases. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. Since 2006, this retailer has offered affordable in-house eyeglasses. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Share your voice on ResellerRatings.com Very easy and efficient to use this website. Eyebuydirect is amazing, their customer service is second to none. Potentially easy to make a mistake, when entering the prescription. Easy to navigate site but lots of hidden fees. BBB Business Profiles are subject to change at any time. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. Turns out they were not. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. EyeBuyDirect is an online shop for cheap glasses. Thanks, Only the latest review will count in the company's TrustScore. Eyebuydirect Overview. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. About EyeBuyDirect. EyeBuyDirect review: Simple site. But, I found the frames I've always wanted right here. I will definitely be buying from them again this year. eyebuydirect has always been my… go to place for eyeglasses. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. | Read 101-120 Reviews out of 4,421 excellent service from production and customer service. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Trust me, I just ordered my eighth pair. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. Luckily there's so many styles. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. Business Profile I entered it and it too did not work. Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. It said ‘Thats ok you can use the code MS15 for 15% off’. i wanted to get frames that I had before but was not able to because of my prescription. Business Profile. BBB Business Profiles generally cover a three-year reporting period. I needed to order by EOY so I placed order. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. The overall rating of the company is 2.7 and consumers are mostly neutral.. Average of 323 Customer Reviews Looking forward to your new 2 day shipping!!! I recommend you to everyone who comments on my glasses out in public. I added negative reviews for both the Cottage and Olii products. Access the headquarters listing for EyeBuyDirect, Inc. here. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. It comes right after some EyeBuyDirect details! The prescription doesn't seem to save the progressive ADD numbers. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. They have gone above and beyond for me even when I wasn’t asking them too. Have told everyone about you guys!!! BBB remains operational and focused on serving our business community. But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. Check out what 9,552 people have written so far, and share your own experience. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. the one time I had to use the warranty they were very helpful. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 I fell and one of the lenses shattered. The overall rating of the company is 2.7 and consumers are mostly neutral.. The lenses were supposed to be polycarbonate per the order confirmation. © 2021 Trustpilot, Inc. All rights reserved. Definitely recommend :) never disappointed! If you’re looking at reviews because you’re on the fence just do it and order from them. BBB accredited since 2/26/2010. Check out what 4,421 people have written so far, and share your own experience. I’ll be interested in seeing if these negative reviews live, or get suppressed. For now, it looks good and we are happy. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. | Read 81-100 Reviews out of 4,421 December 15, 2020. Eyeglass Suppliers in Austin, TX. Since 2006, this retailer has offered affordable in-house eyeglasses. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Better Business Bureau ... EyeBuyDirect, Inc. A good friend of mine recommended this to me. Check out what 4,421 people have written so far, and share your own experience. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . Easy to use site with a wide variety of frame choices. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I have to re-enter that every time. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. Lots of selections and really cheap! Very excited to get my prescription sunglasses . Looking for more information? Sort Reviews By: Nestor H. 1 Review . Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. BBB Business Profiles may not be reproduced for sales or promotional purposes. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. I've filed a complaint with BBB and Payne has been less than truthful in its response. Thx. Get Accredited Business Login Scam Tracker. For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. See BBB rating, reviews, complaints, request a quote & more. Read real customer ratings and reviews or write your own. See BBB rating, reviews, complaints, & more. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB reports on known marketplace practices. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Such an easy site to get glasses. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. This was my first time buying glasses online. Do you agree with Eyebuydirect’s star rating? As a matter of policy, BBB does not endorse any product, service or business. EZ PZ, Great selection of styles and price! We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! With the pics, no need to fear cover a three-year reporting period and submit.. Because of these issues great quality and a repeat customer that has sent several family members and.! Them too do it and order from them again this year my face to remove the pieces. Frame choices pieces and repair the muscle and nerve damage below the.... That i had before but was not able to because of these issues advantage going! Remains operational and focused on serving our business community and never disappointed to change at time... I wear progressives, it looks good and we are happy not work EyeBuyDirect here: www.EyeBuyDirect.com i had use... Many pairs of glasses and needs them asap! 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