Back-House Operations Front Office staff conducts these operations in the absence of the guests or when the guest’s involvement is not required. Factors for need of a PMS in the hotel. Movie library rental 5. Up selling when reservation is placed 2. The discrepancy should be rectified. Office rentals 4. A. 02 FRONT OFFICE (ACCOUNTING) A. C. Accounting system Photocopies 2. Hotel Front Office is a comprehensive textbook specially designed to meet the needs of undergraduate degree/diploma students of hotel management and hospitality courses. 2. Reservations 1. 2) CHINESE. Guest and non-guest accounts. Accounting Fundamentals. Additional reservation during registration and checkout B.ROOMS 1. Role of information technology in the hospitality industry. Front Office, Its Functions and Co ordinations with Various Departments Front office. Dictation 3. C. Factors for purchase of PMS by the hotel. Ensuring preferences of the guest to give a personal touch to the service. The guests can interact and see these operations, hence, the name Front-House operations. The pantry and cold storage should be professionally designed to ensure efficiency of operation and should be well equipped. B. Computers Computers give instantaneous access to the room status. The reception desk is usually the place in … Made to simplify the operations. The departments under this section are Housekeeping and Front office. There are two categories of Front Office Operations − Front-House Operations. D. Introduction to Fidelio & Amadeus. FRONT OFFICE A. Computer games for children C.SECRETARIAL SERVICES 1. Communication between front office and housekeeping is written, spoken, through telephones, computers, interface in- room telephone. Designed for areas of Hotel operations like reservation, guest and inventory management. ihm notes basically a place to get notes!! front office is done by the front office manager and mainly includes forecasting rooms revenue and estimating related expenses. is a platform for academics to share research papers. Hotel Front office or reception is the first location where guests arrive and come in contact with the hotel employees. not that efficient but very helpful indeed! 1. The focal point of activity within the front office is the reception desk. The accounts department is responsible for coordinating the front office budget plan of individual department managers into a comprehensive hotel operations budget for top management’s review. These operations are visible to the guests of the hotel. 4. Hotel Front office is a place of work which is the replicate of a hotel. The front office department is the most visible department in a hotel. CHAPTER -1 INTERNATIONAL CUISINE. It explores the core concepts of front office operations and management and uses numerous examples, photographs, flowcharts, formats, and illustrations to explain them. Promotional packages 3. IHM Notes | hotel management Notes | Hospitality Notes IHM Notes | Hotel management Notes | Hospitality Notes | IHM Pusa Notes ... • CHAPTER -1 COMPUTER APPLICATION IN FRONT OFFICE OPERATION • CHAPTER -2 FRONT OFFICE (ACCOUNTING) ... 6TH SEMESTER ADVANCE FOOD PRODUCTION OPERATIONS – II. These operations involve activities such as: Determining the type of guest (fresh/repeat) by checking the database. Applications in the sales, marketing, event management, and catering operations of the hotel 5. Occupancy report is sent by the housekeeping to the front office. The operation of the hotel Front office is to instantly get in contact with patrons. B. Front Office Operations. Upgrading of reservation during registration 2. On the recreation front they also ask for computers on demand, DVDs on demand, etc. 01 COMPUTER APPLICATION IN FRONT OFFICE OPERATION.