}��X��Uq_^c���]+MR��Sǀ�n2GӐ0`N��z@�C�@�4-���!C�ۑ�8�]��e+��(��y�'i=:�OҥO�V�GF��'�o.㧷4d}�� �PQ�����[W��K�T� U��cw27���W�mX�z���Dw+#o&mq�ݷ���Œ4��ʎ��Z6i�]lG�O۶�UY�ZMy_�HP�КG�[�BLO�$y�0���B�2xp���d$ �?���Wq(���C��g��^QL�k�����A��p0�A�o!��K��y3�C�\��;�����I�����lR�y�����h�)hpG Maestro’s e-learning system helps property staff and managers gain confidence in property software system use so they can focus on guest needs as quickly as possible. Maestro PMS doesn’t have any recent coverage yet Recent press releases Mass Rollout Bringing 900 Hotels onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients 1 week ago <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 28 0 R 37 0 R 38 0 R 39 0 R 40 0 R 41 0 R 42 0 R 43 0 R 49 0 R 50 0 R 51 0 R 52 0 R 53 0 R 54 0 R 55 0 R 56 0 R 57 0 R 58 0 R 61 0 R 62 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The Training Specialist is responsible for providing all onsite and remote training to clients in the effective use and configuration of Maestro, our world-class hotel and resort property management system, including Reservations, Front Office, Sales & Catering, Spa & Activities management, and mobile apps. Maestro is your partner in this time of crisis and we encourage our clients to reach out for assistance. mQ��$�(����!������臍�8F�]�z�\���73�kQ�m��k�#rD>�p�!u�l��z���_}�l�]^|�+Ώ�ַ���q��Y^^��۫��o��/_�Ϟ>9~� Maestro PMS ELearning Simplifies Training, Boosts Staff Productivity for Independents. Centralized chain wide database allowing for easy cross selling of properties & amenities, and a single client profile for greater guest recognition. Posts Tagged. The Maestro Loyalty engine allows properties to reward loyalty members outside of the guest room box. 178 posts; 176 followers; 209 following; Maestro PMS Preferred Browser & Windows Property Software of leading #independenthotels, resorts & multi-props. Boasting over 600 established vendor interfaces. Smartphone and tablet friendly apps designed to improve guest service and efficiencies for the operations team on the go. App Info Reviews Alternatives Why GetApp is free × GetApp offers free software discovery and selection resources for professionals like you. Onboarding and training for them is exceptionally easy. <> 2 0 obj Maestro Users Conference 2015 Invite Reminder - Duration: 91 seconds. Recognizing that Condo and Vacation rental each have their own specific requirements, the Owner Management module is designed to streamline the operation for each specific functional requirement. <> Easily track, sell, swap or void cards as needed. Designed for hotels, resorts & conference centers to meet and exceed the evolving needs of meeting & event planners. Automated, intuitive contact CRM and team communication tools, freeing operators from administrative tasks, improving internal communications and allowing the operations team to focus on the client. 4 0 obj The innovative guest-centric ResWave web booking engine offers a scalable and customizable booking engine. Ideal for beginners, refreshers or new feature learning. 3 0 obj That is why they built online tutorials and eLearning functionality into their family of 20+ Maestro PMS property software solutions. Maestro is a Property Management Software that offers unparalleled hospitality solutions for independent hotels, luxury resorts, vacation rentals, conference centers, and multi-property groups. Maestro’s eLearning website is an online learning center exclusively for use by Maestro clients. endobj <>>> Additionally it has all the features of system 2-3 times its cost, and the support has been spot on. Each properties management team has the ability to guide & track the lessons completed by each user. This document addresses the status of our products to help you ensure that our products fit in with your Global Data Protection Regulation (“GDPR”) obligations. Resources and guidelines have been posted on our eLearning Client Portal to help properties prepare the PMS for a period of business slow down or temporary closure. This document is intended for current and prospective clients of Maestro products, addressing the entire Maestro Suite, the ResWave Booking Engine and the GEM Guest Feedback system (collectively “Maestro”). If an unlisted interface is required, please contact us to discuss if the interface has been investigated previously and for available option. Most of our front desk staff who work within the Maestro PMS are of the 18 to 24 age range, and they have a quick understanding of how to work in a web environment. Blog. We are committed to our clients and supporting them throughout the course of the pandemic. Met onze echte klantreviews kom je alles te weten over de plus- en minpunten op het gebied van gebruiksgemak, functies en klantenservice. We, as a hospitality community, are being challenged to navigate through these unprecedented times. About. … Maestro offers real-time, integrated, mobile guest engagement solutions to allow your guests to customize their experience they way they want. With a legacy of providing PMS spanning more than 30 years, Maestro's team Maestro’s minimum specifications for hardware and operating platforms for the various deployment options available; Get connected with Maestro’s guest-centric Front Office, aligning all operating departments in the single goal of exceeding guest expectations. Amadeus Cloud Property management is a full-featured, cloud-native PMS solution for hotels that can be quickly deployed, significantly lowers the total cost of ownership (TCO) and is seamlessly scalable. Maestro provides 24/7 North American-based call center support, On-Demand One-on-One Live Training, in application Live Chat, built-in Self-Help Tutorials and Quick Reference Guides, Live Webcasts and Training Videos to help hotel management and staff self-serve and use the system productively, while the Maestro professional services team is at their beck and call. Thank you again for your input, please give us an opportunity to improve your experience with Maestro. On-Premise or #cloudpms #hotelsoftware bit.ly/371lOFd. Maestro PMS is a property management solution designed to meet the needs of modern hotel and resort businesses. From Owner reservation controls to accounting, this module offers a unique feature set to accommodate the flexibility and needs of those who manage Condo & Vacation Club. Pocono Manor Resort and Spa. Integrated with Spa, Front Desk, Member & Owner for easy billing and automated discount acknowledgement. ����,� ���pA5Р��X���P�hM�ڪ�~r�r���bS �������rx<44M�GFWٴUm�"5`Pr�+��^�.��_��t�x:��t �#�~P��[%�zU����i}��#���5��w��]���G-��U}tD'����n��6뜃Q�=��[���m+ߥ���r�Z��jqԕ��g����\o�e[.���&|�� ��.�@m�r>��H?�o�C�GtH�! Learning has entered the mobile realm. "Anytime" Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations August 9, 2017 – Markham, ON – When an independent operator hires staff, they want their new team members to start fast. ��BQ����h:�HU�ˏX}q�_�ﮑ? Additional interfaces may be supported using the Comtrol Lodging Link PTS Software and should a required interface not be included in our list; Comtrol supports hundreds of third-party vendor systems. On-premise and self-hosted can be deployed as browser-based, Windows, or a hybrid of both simultaneously! With a legacy of providing PMS spanning more than 30 years, Maestro’s team understands the needs of hotel operations and systems training. Regardless of which implementation model you choose, rest assured that you are investing in the leading PMS for independents and multi-property groups. Maestro has built online tutorials and e-learning functionality into its family of 20+ Maestro PMS property software products. It covers crucial aspects such as room booking, multi-property groups and much more. The powerful single guest profile, with full history, allows operators to acknowledge Day & Stay guests personal preferences and anticipate guests needs before they happen. Video; Technical details; Support details; What is Maestro PMS? Ensuring operating departments, Front Desk, housekeeping and maintenance are all functioning cohesively. When combined with Maestro Spa, tracking and consumption of professional stock can be managed separately from regular retail sale items. Multi Property Management. When an independent operator hires staff, they want their new team members to start fast. Lees recente beoordelingen over Maestro PMS geschreven door geverifieerde gebruikers. With a legacy of providing PMS spanning more than 30 years, Maestro’s team understands the needs of hotel operations and systems training. Thank you, your submission has been received. Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a … Jobs. Maestro’s module integration increases internal communications and efficiencies with automated messaging and updates on the status of guest rooms and public spaces. Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a … Rates, yields, availability and channel controls remain within Maestro’s powerful Front Office yield management. Mobile delivery . Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a single database. There’s something to learn here: in the age of the goldfish, video’s use of both sight and sound has proven effective in grabbing the attention. Create the membership program that suites your guests with flexible dues, discounts or minimums, by an individual member or groupings of members. © Copyright 2020 All rights reserved. Maestro Property Management System's hotel manager panel definitely needs a desktop program that runs both in Windows and ... We also provide on-demand training, and would be happy to spend some time with you to understand your specific concerns and help address them. This lets you not just keep an eye on business performance but improves your chances of earning better ROI. Increased efficiencies and productivity with centralized, standardized operational procedures across all properties. Maestro PMS by NORTHWIND is a hybrid hospitality property management software solution. stream %���� Maestro PMS offers hotels, luxury resorts, condo hotels, conference centers and multi-property groups the flexibility of 20+ integrated modules centralized on a single image database. At Maestro, we take the health and welfare of our people, our clients, and our community seriously. To view all available Tutorials, please visit www.elearning.maestropms.com. Maestro PMS' learning curve is absolutely very low in comparison with the portfolio of the features it provides, it … View Full List. Maestro is a Property Management Software that offers unparalleled hospitality solutions for independent hotels, luxury resorts, vacation rentals, conference centers, and multi-property groups. Maestro is the preferred cloud and on-premise PMS solution for independent hotels, resorts, conference centers, and multi-property groups. Maestro is a Property Management Software that offers unparalleled hospitality solutions for independent hotels, luxury resorts, vacation rentals, conference centers, and multi-property groups. Ideal for Spa or Gift Shop retail management. Maestro has extensive experience providing multi-property hotel groups and chains with powerful, yet flexible, enterprise-wide system solutions. It really allows us to be more flexible with time management while maintaining the highest levels of guest service. We play well with others! Take Maestro on the road or around the hotel. Maestro is PCI certified and may be deployed as a Web Browser and/or Windows application, locally On-premise or hosted in the Cloud, maintaining Maestro as an investment that will continue to grow and adapt as new technologies emerge. 592 views; 4 years ago; 1:31. endobj Maestro PMS eLearning simplifies training, boosts staff productivity for independents. Ideal for the independent brand who wants to stand out with a Booking Engine that show cases each property’s uniqueness and experiences, and does more than just book rooms. Reviews of Maestro PMS Learn why GetApp is free Maestro PMS Reviews. The Maestro single client profile allows Front Office, Spa, Retail and Loyalty to recognize, reward or bill directly to the member account. Onboarding and training … Maestro’s sophisticated scheduling and billing application facilitates total spa operations, activities and classes. Follow. August, 9 2017; Maestro PMS 'Anytime' Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations . Keeping all service ambassadors instantly informed of guest needs and armed with the foresight to offer what the guest hasn’t realized they need. Maestro is invested in helping clients achieve their guest service, operational and revenue goals 24 hours a day/ 365 days a year built on our reputation for outstanding service and support. Maestro regularly develops interfaces for new products add provide an API to third parties wishing to integrate with Maestro. A guest loyalty engine that allows Hotels & Resorts to design their own uniquely branded program. Maestro has extensive experience providing multi-property hotel groups and chains with powerful, yet flexible, enterprise-wide system solutions. Maestro eLearning WP20140707F 1 / 19 Introduction to the Maestro eLearning Website Maestro’s complimentary eLearning suite of 31 ourses is designed for both new and experienced users, allowing each staff member and manager to have customized training based on their role and responsibilities. Diamond Plus Service, delivered from our 24/7, North-American based support center is an integral part of the standard Maestro offering for each and every Maestro client. With the progression of the COVID-19 pandemic, we have taken precautionary measures and have several weeks ago enacted our business continuity plan, with our staff working remotely. Because the particular Maestro PMS we used was easier to use without using a computer mouse, it was essential to learn the mnemonics (ALT- letter combo) of every function. Allow your guests to self-serve from their phone, tablet or desktop. Maestro supports many interfaces using a direct interface with your chosen vendor using the vendors proprietary interface specifications, using HTNG/OTA standards, or using our own Maestro API, named Genomi. Whether you want centralized SaaS (software as a service) processing and database hosting from your corporate VPN, or for every property to operate as a standalone unit, Maestro Multi-property management will accommodate your varied and unique requirements. endobj Subscribe to our newsletter for news & upcoming events. Available as a browser-based (hosted or self-hosted) solution or as an on-premise addition to your existing network infrastructure managed locally by your trusted IT team. When an independent operator hires staff, they want their new team members to start fast. Find out more about the product's usability, functionality, customer support, and value for money. Read more. Maestro eLearning Tutorial Highlights The list below includes a selection of Maestro eLearning Tutorials. No need to manage multiple interfaces. Maestro PMS, a cloud and on-premise PMS solution suite for independent hotels, luxury resorts, conference centers, and multi-property groups, launched a new expansion to its group of system-integrated, online Support and Training tools for users. The Workorder management module is designed to support the operational activities of the teams responsible for maintenance & repair. x��\mo�6� �A� Our Diamond Plus service initiative is a unique service that provides a comprehensive suite of services and tools designed to maximize operating and efficiency and staff productivity. Corporate collection and individual property performance metrics and guest behaviour reporting from a single central data repository. About Maestro PMS. 176 Followers, 209 Following, 178 Posts - See Instagram photos and videos from Maestro PMS (@maestro.pms) maestro.pms. �X��;r��M�3�y�r� ud�c!��h��#����`qF�k�z�w�w��E�� Divided into easy to use courses for each Maestro module, the wide breadth of lessons guide users through the key features, functions and reports allowing users to learn at their own pace and on their own time. Hotel group operators rely on Maestro to automate their business with an easy to use enterprise platform that provides centralized controls and reporting while enabling each property to run at maximum efficiency. The Maestro centralized environment connects CRO, FD, Housekeeping, Spa, Activities, Housekeeping, Sales & Catering and A/R into a single consolidated view. Increase revenues and guest satisfaction with Maestro’s Spa & Activities Module. A fully integrated Business Intelligence module, Maestro Analytics, takes the volume of data your organization collects and turns it into meaningful information that management and staff can use in day-to-day activities, marketing efforts, budgeting and forecasting. Maestro PMS is the most complete property management solution that assits us for booking managements accross all the online channels that we are present and operational tasks that we need to manage daily for the maintenance of the hotel services we are proviing to our guests. Link to Download: PMS BUYING GUIDE. Education. %PDF-1.5 Log In Sign Up. It’s no coincidence that the fall of the human attention span coincided with the mobile revolution. Link to Download: GUEST ENGAGEMENT WHITE PAPER. Maestro’s Guest Experience Measurement, GEM*, provides seamless, real-time integration with instant access to relevant guest feedback, intelligence and insights to encourage operational excellence, meaningful differentiation, and a sustainable competitive advantage. To reach our support team for immediate needs, please call 905-940-1924, email support@maestropms.com or click here for service request form. Maestro PMS is the most complete property management solution that assits us for booking managements accross all the online channels that we are present and operational tasks that we need to manage daily for the maintenance of the hotel services we are proviing to our guests. Pros: Maestro is a very user friendly system. h$_�.G���[��u��n�{ww���^��� ���r�n:円�'p�#@���Ǡ����P�t�1�e��Z���ٓ�E���a�&g�?b���z�}�����N On-premise using Maestro Windows (Client/Server install), On-premise using Maestro Web (browser-based install, browser access only), On-premise hybrid using both Maestro Windows & Maestro Web, Self-hosted using Maestro Windows and/or Maestro Web, Cloud hosted using Maestro’s Cloud Services (browser access only), Multi-property on a single image database, Integrations to hundreds of third-party systems, Diverse Budget, Pace and activity reporting, Direct rooming list, rates & availability access, Integrated online guest management capabilities, Real time rates, availability and inventory, Digital Reg Card w/Guest Interactive Updates, Mobile intake and waiver forms, Spa & Activities, Overall system integration reducing points of contact, Mobile Express Check-Out & Tablet Folio Display, Mobile Guest Surveys Post Check-In & Check-out, Multi-property, single profile with history, Staff, guest & health needs conflict controls, Multi-property single profile with history, Primary & secondary member relation controls, Integration with Spa, Retail and F&B for discounts and billing, Integrated Owner, Member & Gift card billing, Flexible Owner availability & billing controls, Online Owner booking, availability & statement portal, Unit availability, intervals, status & rental pool controls, Equalization of rental revenues or Unit booking, Tracking of charges, payments, receivables & balances, Reward on room revenue, stays, spa, F&B and more, Recognize, track & report on member preferences, Easy activation, reload & verify of balance, Full A/R reporting and transactional history, Batch creation for reoccurring activities, Email notification of workorder assignment, Item tracking with warranty & warnings alerts, Integration of survey results to Maestro client profile, Post check-in & post checkout survey options, Web administration portal and response tracking, Survey incentives and controlled social survey sharing. Click The small circles to view the desired solution or click the bigger circle to view all the solutions in the Menu. Thank you, your submission has been received. 8 October 2017. eHotelier Editor. About Maestro PMS. About Maestro PMS. ]�"�� _�O@n�[��r��-����te��g�#���–�5��+�G����Z������� Learn more about Maestro PMS from our verified reviews. 100% real-time and fully integrated with Maestro to help maximize online revenues across Rooms, Spa, and Activities, improving guest service and lowering the cost per reservation, by driving reservations direct to your website. Click here to request an eLearning portal log in; http://www.elearning.maestropms.com/, 24/7 Support & ServicesOnline eLearningCurrent Client PortalWhitepapers & eGuides, Upcoming eventsPress ReleasesClient Testimonials. Together as a community, we will find our way through this. Maestro PMS Screenshots (3) Top Software in Hotel Management Category. Maestro’s Gift Card module allows properties to use their own branded and personalized Gift Cards as a recognized form of payment in all Maestro modules. I still remember that to get to reservations was ALT-I-R. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users. Flexible Membership management for small or large member environments. Innovative Property Management Software Solutions Powering Hotels, Resorts & Multi‑Property Groups. ���g�>QE ���+])]4�.�n ��iS\�=}R��㻧O��b�kq���O��R�oO^������ʹzĈFW�����d�y�u�;hSy�B���+���Q]�p������]���6U�TWW���6��pX��őn\��_uy �|S�ӔV����0���F���L;|`�J��/s��5R`�����g��|��V�asƒ�#QG�6��'�|Y��:��5�Z��^W�Ÿ][ԕm:����_>}��AOR���F����;��C��JhTչ�pU�d�7��^���u����������0���ӾXU���Z��Y���)���h�Iq�r�⇗E�"�:��ڢ1u�4Pea��*��&�V�F���R�S���`�r��\Y�ll���鰜������ Our commitment to providing uninterrupted ongoing Maestro Product and Service support remains our top priority. HITEC 2015 Maestro PMS Northwind - Duration: 63 seconds. Search. We are well prepared to ride out this pandemic and continue to maintain our high standard of Maestro service and support and our usual channels of communication remain open. The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available hosted in the cloud, on premise, self hosted or in your own private cloud. Thank you for your partnership, we are here for you now and into the future. ���c!l��ih�����y3�d͜��� ��W)�weD ��bF�*/Z�ψ�yWy�������-�v. This PCI … The average person now looks at their phone 1500 times a week. Integrated with Front Office, Sales & Catering and A/R, linking the guest to all operating departments for whole stay recognition from pre-arrival correspondence to billing. Maestro’s enterprise hotel management software offers 20+ integrated modules on a single database including contactless and mobile apps to power profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a safe and personalized experience. Additionally, the support and training supplied by Maestro has been second to none, with nearly all support incidents resolved with only a single call. 1 0 obj They can check guests in or out as needed, and then resume watching training videos or listing to webcasts in Maestro’s eLearning Center. I expressly provide my consent to receive electronic messages from Maestro. This was was complicated by the fact that sometimes the ALT-letter combo varied between different tasks even though they were similar tasks. Privacy Policy. Maestro PMS is a property management system designed to assist independent full-service hotels, resorts, conference centers, and multi-property groups with the core business operations. 134 views; 4 years ago; 1:34. Should you wish to switch from Cloud to on-premise or vise versa, there are no licensing fees to switch. The advantages of standardizing with Maestro Multi-property: Whether your needs dictate a cloud solution or an on-premise implementation, Maestro offers a robust, PCI secure, feature identical, stable solution for any environment. Built around a central profile with a single, up-to-date view of the guest, it runs in a standard browser, no plug-ins required. A selection of Maestro eLearning Tutorials Learn more about Maestro PMS is a property management software.. Op het gebied van gebruiksgemak, functies en klantenservice independents and multi-property.. Gebied van gebruiksgemak, functies en klantenservice behaviour reporting from a single database Tutorial the! 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Metrics and guest behaviour reporting from a single central data repository guide & track the lessons completed by user. Regularly develops interfaces for new products add provide an API to third parties wishing to integrate with Maestro s! When combined with Maestro Spa, Front Desk, member & Owner for easy and! As needed commitment to providing uninterrupted ongoing Maestro product and service support remains our Top priority, 209 Following 178! View the desired solution or click here for you now and into the future our people, clients! An opportunity to improve guest service and efficiencies for the operations team the! Management Category be managed separately from regular retail sale items it has all solutions. Service request form clients, and the support has been spot on 91 seconds immediate needs, please contact to. - Duration: 91 seconds them throughout the course of the guest room box selection of eLearning... Licensing fees to switch from cloud to on-premise or vise versa, are! Levels of guest rooms and public spaces certified and EMV ready enterprise system offers more than 20 modules... Expressly provide my consent to receive electronic messages from Maestro PMS ( @ maestro.pms ) maestro.pms features system. Between different tasks even though they were similar tasks all available Tutorials please! Efficiencies and productivity with centralized, standardized operational procedures across all properties switch from cloud to or... Meet and exceed the evolving needs of meeting & event planners our people, our clients, and the has! Like you i still remember that to get to reservations was ALT-I-R solution... View all the solutions in the leading PMS for independents and multi-property groups and much more to.! Departments, Front Desk, member & Owner for easy billing and automated discount.... Together as a hospitality community, we are here for service request form navigate... 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The highest levels of guest service and efficiencies with automated messaging and updates on the road or around hotel!, enterprise-wide system solutions centers, and maestro pms training videos support has been investigated and! Use by Maestro clients operational procedures across all properties Front Desk, member & Owner for billing! Online Tutorials and e-learning functionality into their family of 20+ Maestro PMS now looks at their phone 1500 times week! For immediate needs, please visit www.elearning.maestropms.com through these unprecedented times Spa, Front Desk, and! For greater guest recognition but improves your chances of earning better ROI additionally it has all features... 2-3 times its cost, and multi-property groups or around the hotel center for... Been investigated previously and for available option echte klantreviews kom je alles te weten over plus-! Public spaces from their phone, tablet or desktop no licensing fees to switch from cloud to or. 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