So if you are facing issues with the display staying on during a call, it is probably the proximity sensor not working properly. This means that a component within your iPhone has fallen out and your Proximity sensor … Some users said this solution can be quite handy when iPhone proximity sensor not working. In case of Apple iPhone, Use the in-built Feature called ‘Diagnostics and Usage’ to Test All the Software and Hardware of your iPhone. screen options do not get touched by your face e.g. I'm having the same problem. The proximity sensor is being triggered for no apparent reasons. S20 FE Proximity Sensor NOT WORKING 10-23-2020 06:53 PM The primary function of a cell phone is to TALK ON THE PHONE. type in *#0*# to open up the test panel and choose Sensor and let the test run. One problem with this business is the refurbished screens are not very good. jessabethany, I do it as a pass time for friend and family I do not have a shop so yes sometimes I dont put back the shield that not stealing it is helping as I dont get anything in return I give a service. Update your phone ; On the other hand, a system bug lying around the system from the last system update might cause the proximity sensor not to work. The Option could be somewhere else in your Brand and Model. I don't want to order full display replacement pre-assembled one. If it doesn’t, there’s some issue with the proximity sensor. For some, the screen would not go black when talking on the phone, and some users even mistakenly hang up their bosses' calls. To do so, remove the case and the screen protector. First repair was a complete success. Remove any such thing to Fix the Issue. They are not centered. Scratch off the eyelets gently and should do the magic. I've seen the color change a couple times. Thank you so much. Although everything work properly on old display, after replacement in most of the times proximity sensor is not working. The iPhone 7 proximity sensors are adhesived down pretty well. If you found this Article Useful, then Please Share with Others in your Social Profile so that Others can also Learn. Thanks! I'm just glad none of my other techs got this phone to work on. Make sure that the proximity sensor cable is not damaged, and that it is separated from high-power spindle/axis/pump cables. 08/15/2018 by I say that to address that I am experienced in fixing all models of iPhones and have not had this issue with any iPhone 7 or 7 Plus. Yeah I transferred the proximity cable to a new screen and no luck. Also, there are plenty of screen protectors available, you could always try another brand. Okay everyone. Although the Reset wipes out all information saved on your device, it also cleans out software errors that may cause the Proximity sensor to fail. This sounds like a possible board issue. On the passenger door the proximity sensor stopped working. Aziz Esmail. Santosh possesses vast experience in the field of Your email address will not be published. But in Case if the Problem is Not Solved then. Tips to Fix the Issue. Learn How to Find Free Fax Number Online. If you just installed a Screen Protector Glass before the Sensor Problem Occurred, make sure the Glass is for your Model and is Installed Properly. Make sure that the connectors and pins for the proximity sensors are not contaminated. Perform “Proximity Sensor Test“. Sounds like a new cable. The proximity sensor is too sensitive. White screens will need white out. If it works then you know that proximity sensor is working. 2014 PP. So here it is, super simple. A proximity sensor detects how close the phone is to an outside object, such as your ear. One of the first things you should do to bring the Proximity Sensor into effect is to clean the display with a soft cloth. Lifesaver ;-). Neal Thomas I replaced the front facing camera on two different i7+ and still the proximity sensor does not work! If a film is put on the screen, it should not cover the proximity sensor. Not good. There is a possibility that your G5’s case is not allowing the proximity sensors to work properly. Remove the case and try using the phone without it. Little issues like this just really bug me. Went back and re-seated everything and at that point I just wanted to run and hide. No adhesive holding the frame down, then having to remove all that adhesive, easy peasy right? StevenSeagal, I tried the black sharpie fix and when that didn't solve it, a soft reset did. What exactly do you mean ? Please Reset the Phone and Check. in 99% Cases this will Solve and Fix the Problem. If the Problem is Still Not Solved then Flash the Software. function googleTranslateElementInit() { @iromanthomas. My mistake was I wasn't heating the prox hot enough. Your email address will not be published. The iPhone proximity sensor not working issue sounds very rare, but it does happen. @mano775. Something on the board must burn out. Kindly check for the latest update on your phone by going to Settings >> System >> System Update >> Online update. I've never needed to use the heat gun with the iPhone 7 series proximity cable. If sensor is covered, it might malfuntion, resulting in touch function not working … pageLanguage: 'en' Thanks StevenSeagal:))). I think I have finally figured this out. I am after going through 3 screens to get one that worked. in 99% of the Cases, this will Solve and Fix the Problem. Tried swapping our a few prox sensors and issue remains. It's the holes of the proximity sensor's socket that are not centered. Maybe that's the issue. But it seems to function in the same way it used to. They are close to the dynamics and look like small holes under screen glass. Very frustrating! A force or soft reset seemed to fix it. You are a genius! So I get the generic but they cause me more labor. The reason iPhone proximity sensor is not working because there is a hardware problem. Thanks! Another solution to fix proximity sensor not working during call is a Factory Data Reset. Proximity Sensor Not Working on iPhone? @azizrepairs. If you don't have your old phone you can purchase a proximity sensor lens cover. It Must Pass the Test which means that the Proximity Sensor Hardware is OK and is Not Faulty. I think there is issue in proximity sensor, it just doesn’t keep the phone’s screen off while on call. Accessibility. I simply scratched the paint off the cirle where the proximity sensor goes, it has two little holes that look like eyelets, well I scratched all right off, put it back in and voila! If the screen you took off is working, check the proximity on that one. Family Hub: Proximity sensor not Working. 100% Solution to Fix Proximity Sensor not Working in any Android Smartphone or iPhone. WRONG. So a customer brought her iPhone 7 plus in today to be repaired, for the second time in the past month... Everything is tested in front of the customer before the repair and after. I had this same problem on My iPhone. Then checked with phone manager. The problem is not that the screen is "somehow" rendering the proximity sensor useless, the problem is that, if you look closely enough, you will see that the transparent holes on the screen that the proximity sensor use are not "centered" in the socket. Proximity sensor should ideally work when we answer phones.. when we pick up the phone and talk, the screen would sleep. Notify me of follow-up comments by email. If debris or dust enter the holes, sensors stop working. 15286 34. With a sharp point, remove the holes (not all the way to the edge of the socket) and paint with a black permanent marker. Quick Tip. Your phone is still showing a black screen even after finishing your conversation, Okay lets hear some ideas. Therefore, the proximity sensor is not working. Now you know that sensor is good, so if you have an issue with the proximity sensor going forward you know it is the screen. I'm the lead device repair technician at my local batteries plus bulbs. Mobile Phone Repairing © 2021. Released September 16, 2016. Check for contamination on the proximity sensor. Thank you LAR! R1598183803950, via OnePlus Nord Gray Onyx, Oct 5, 2020: During phone calls Proximity sensor is not working, even I tested it almost 10-12 times in Oneplus care app (diagnostic of my mobile)it's not working, I am worried that it's should not be a hardware issue. System software is upto date Kindly provide Solution as soon has possible. electronics, If the proximity sensors work then the case is to blame. Ask the technician to check the Sensor Connector to the Main Logic Board and also Check if some Glue or Tape or Paint is Blocking the Sensor. However, have you tried a different display? Proximity Sensor Reset App Re-Calibrate your Android device's Proximity sensor configuration; if you have troubles like black screen during a calls or issue using any other application that require the Proximity sensor, this app can help you by calibrating the sensor values in few easy steps. As I mentioned above that Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. Home » Software Solution » Proximity Sensor Not Working – Problem and Solution to Fix, by Santosh Das | Last Updated On December 25, 2019. Tap 5 Times on the “Kernel Version” Option. This feature is used to disable the Touchscreen when we receive a Phone Call and the phone is held near our Ear to Avoid any Unintentional Input. I am so happy I found this thread. Having the same issue. Do this first with every IPhone 7? Entrepreneur and Founder of this Mobile Phone Repairing Website. in my experience almost always if the prox sensor you took off the old screen isn't damaged, it's the new screen that's causing the issue, try one or two other screens and you'll find one that works. When i touch the door with the FOB in my pocket it does not unlock. 05/15/2017 by Proximity sensor not working While calling screen doesn’t switch off when near hear. © 2021 iFixit — Licensed under Creative Commons — Privacy — Does anyone know what it could be? hi sir my name is chanda. Issue : Some phones come with a protection film on the screen but some do not have it. Visit My Amazon Store to Buy Mobile Phone Repairing Tools, Proximity Sensor Not Working – Problem and Solution to Fix. WTF, 07/13/2017 by please help. Working: An Inductive Proximity Sensor consists of an oscillator, a ferrite core with coil, a detector circuit, an output circuit, housing, and a cable or connector. There is a sensor called Proximity sensor comprised of an infrared LED and an IR light detector in every smartphones. All other items work on the door mirror/window. It seems like it is a common problem. Last Update date : Oct 29. This signal is used to drive the coil. This is Not a Very Serious Problem and Most People can Fix it themselves (DIY). I know the sensor has been moved behind the screen. These solutions apply to all Models of the iPhone and All Brands of Android Smartphone including – Samsung, Realme, Oppo, Huawei, Xiaomi / Redmi, LG, Motorola, Mobicel, Lenovo, Nokia etc. Soft Reboot the phone by turning it Off and On. Okay guys and gals, I've got a tough one for y'all. But if you're the lead at a batteries plus, sounds like it won't be coming out of your pocket. If these don't work, you can use "RecoveryTool Fix Recovery" to solve this problem. Here I will Discuss Problems you can Face if the Proximity Sensor of … Has anyone else been experiencing this? 07/03/2017 by As the frustration builds, I think maybe there's something wrong with the alignment of the proximity sensor and the small hole on the back of the bezel. Hope this helps someone, Amber Savoy All Rights Reserved. It's already on but still not functioning. This is not clear whether it is a hardware or a software problem or might be due to improper configuration of Proximity Sensor. I've tried every possible solution I can think of. 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Thank you! 2019-10-23 19:25:22. You can't turn off the proximity sensor on your iPhone, but you can try to fix it if it's malfunctioning. It's the aftermarket screens that are causing this issue! It occurs when Motion sensor is not working. Change the case or do not use any at all. This worked for me. Just saved me 350.00 from having to buy a new phone for the customer. Overview and Review of 5 Best Online Fax Services for Mac. Please show us pictures or a video of how you do this, Correctly that it's poor fabrication. Is there a way you can show us . The proximity sensor works again! 3. A proximity sensor is located at the top of smartphones. PS: This is How I reached the “Kernel Version” Option in my Redmi Note 5Pro. Come with a soft cloth order to clear the way for the proximity sensor not working Xiaomi... In your brand and Model the lead device repair technician at my local batteries plus, sounds like wo... 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Iphone screen is not Covering the sensor has been moved behind the screen, proximity is not,! While calling screen doesn ’ t keep the phone system cache holding the frame down, Please! Poor fabrication generic but they cause me more labor are facing the Problem Fix themselves.